UserView Pricing

Standard pricing is based on a few factors: the total number of monitored tasks in all the monitored scenarios within an account and the frequency of monitoring (ex. 1-minute, 3,5,10, 15-minute).

For example, an account uses three separate UserView Monitoring scenarios including a log-in with four tasks, a shopping cart with eight tasks, and an application with six tasks, a total number of 18 tasks at a 5-minute frequency. The pricing model includes packages with volume discounts and in this case a “Premium” package with up to 20 tasks at a 5-minute frequency most cost-effective.

In UserView a step is a single action performed on a page such as checking for the existence of a specific element. There are some advanced features that will also trigger a new step such as an RIA Picture Assertion, finding and mousing over an image, starting a script timer, and starting a network element timer.

Additional costs may be incurred when non-standard monitoring agents are used or when the Rich Internet Application (RIA) option of UserView Monitoring is required or chosen for monitoring.

Step list

Action	Description	Example
GoTo	This is an operation of navigation to a new URL using the address bar	“tab1.GoTo(“http://www.google.com“);”
Navigating	This is an operation of navigation to a new URL by interaction with the content of a page, during script recording	“tab1.Navigating(“http://www.google.com“);”
New popup	The operation which leads to the creation of a new tab New tab produced by a transition from a previous page means also navigating action but still counts as 1 step.	“Tabs.PopUps.Pop[“http://www.google.com“];”
RIA Picture Assert action	Search operation of a given image at a target page	“DMAssert.CHECK(“Search Image 0″, () => tab1.FindPicture(PictureList[0]), tab1);”
Mouse Move To Picture	Mouse move performs the search of a predefined picture and moves the cursor over the center of found image	“tab1.MouseMoveTo(PictureList[2]);”
Start Script Time Watcher	Measurement of an execution time of a specified part of a script. For example, if we need to measure only the 4th step of our 10 steps script, which is load time of a shopping cart at our online store.	“StartScriptTimeWatcher (“ScriptTimeWatcher_1”, WatcherType.Alert, “10sec”.ToDuration ());”
Start Network Time Watcher	This option allows to measure load time of a network elements, grouped by type (set a mask, like .png, .js etc.)	“StartNetworkTimeWatcher (“NetworkTimeWatcher_1”, WatcherType.Alert, “10sec”.ToDuration (), “*”, NetworkWatcherType.Each);”

See the approximate Pricing Matrix for UserView Monitoring (please see your account executive with questions).