From within the Monitoring Subscription manager, you can change your monitoring subscription at any time, including the billing plan (monthly or yearly), number of steps/targets included, monitoring frequency, and additional features (depending on the package). To do this, click Manage for the package you want to purchase or upgrade and configure its settings.

If you subscribe to an annual billing plan you can save 10 percent on your subscription charge. Your subscription must fall into a specific package.

To apply the changes, make sure to click the Upgrade Plan button at the bottom of the page.

How To Choose the Right Monitoring Package

Dotcom-Monitor provides five monitoring solutions:

Monitoring solutions can be purchased individually. A Dotcom-Monitor account can have from one to five platforms enabled, or disabled, at a time.

If you are unsure of which Monitoring solution to select, read Selecting the Right Web Monitoring Type.

Each monitoring solution includes different packages with their own pricing. A package price is defined by the monitoring technology used in the related solution, the frequency of monitoring, and the number of targets (monitoring tasks) included in a package. Standard pricing includes all reports, diagnostic tools, and the majority of standard monitoring locations. If you opt for additional features, like RIA (Rich Internet Application) monitoring or monitoring from premium locations, an additional fee will be added automatically to the standard pricing.

Find the pricing matrixes for the Dotcom-Monitor platforms here.

Within the UserView solution, a task is defined as a single “step” in a multiple-step monitoring sequence. For example, a five-step online shopping cart monitoring script will include five tasks.

Let’s have a look at some real-world examples.

For instance, you are going to monitor 10 web applications every 10 minutes. Let’s say that in order to monitor one application, you want to create, on average, a three-step monitoring scenario. Therefore, you need to be able to execute about 30 monitoring steps in total within your subscription. In this case, you need to purchase the Web Applications (UserView) package with 50 steps and a 10-minute frequency.

If your goal is to check the web performances of up to 70 stand-alone web pages (single URLs) in a browser, every five minutes, then your solution choice would be the Web Pages (BrowserView) package with a five-minute frequency and 100 pages included.

How about API monitoring? In this case, you need to consider the number of endpoints that you want to monitor. Let’s say you want to check 20 endpoints and send monitoring requests every minute. Then you should opt for the Web Services (WebView) package with a one-minute frequency and 50 targets included.

As for web server uptime monitoring, the number of server addresses you are going to monitor, and the frequency, matters. For example, to check the uptime of up to 100 FTP servers every 5 minutes the Internet Infrastructure (ServerView) package with 100 targets and a five-minute frequency would be the ideal choice.

Sometimes, it might be reasonable to check not only server uptime, but also to keep track of web server resources. Let’s say you want to monitor five servers for CPU usage. If so, select the Performance Counters (MetricsView) package with five targets and a five-minute frequency.

For more questions on Monitoring Billing, see Monitoring Billing FAQ.

If you subscribe to an annual billing plan you can save 10 percent on your subscription charge. Your subscription must fall into a specific package.