To collect performance data from several computers in your network, please follow the instructions provided in this article.

Before you start, please create a system user with the permissions to collect performance counters data.

MerticsView Agent Setup

Install and run MerticsView Agent (MV Agent) under the username that has the permissions to collect performance counters data.

  1. In the MV Agent Registrator window, select This account > Browse > Advanced.
  2. In the Select Users window, find and select an account with the permissions to collect performance counters data.
  3. Once the account name is added to the agent registration window, provide the corresponding password and complete the installation of the agent.
  4. Once the agent is installed, check that the same user with the same credentials and permissions exists on the other computer you want to collect data from. If the user doesn’t have permissions, check our recommendations provided in the next section of this article.
  5. Login into your Dotcom Monitor account and create a new Windows Performance Counter device. Select the collector and provide an IP or hostname of the remote computer in the Hostname field. Then click Load Counters. This should load all available counters from that machine.

How To Add Required User Permissions

To add permissions to collect performance counters data, follow the steps below:

  1. In the user Properties, under the Member of tab, click Add.
  2. Click Advanced.
  3. Click Find Now and select the groups marked in blue on the picture below. Click OK.
  4. Verify that the user is added into both groups and click OK.

How To Check if Remote PC Is Accessible for the Selected Account

Log on to the host where the MetricsView Agent is installed, using credentials of the account it’s running under. Note that the Admin privileges are not required. Once logged in, follow the steps provided below.

Open Windows Perfomance Monitor and select Perfomance Monitor. Click the add “+” button.

Provide an IP or hostname of the remote computer in the Select counters from computer field and press Enter. This will result in showing all available counters from remote computer. Select Processor or Processor Information as a counter, then _Total in the box below Instances of selected object and press Add button. Then select “*” in the Added Counters list and click OK.

Added counters will be presented in the Performance Monitor window. That means that you’ve set correct permissions for the MetricsView Agent user.