Web Application Monitoring with Video Capture: Aligning with User Goals
Do you have a true user’s view of your web application performance when an error occurs? Because if you don’t have web application monitoring with video capture — if all you see when an error occurs is an error code — then you’re in trouble.
If every web application monitoring error diagnostic is based on reading web application code — and not seeing an actual video of the web application at the time of the error, then you are not seeing your customers’ experience of your web application – and that’s a problem. If you aren’t viewing a web application performance video you aren’t seeing your web application through your user’s eyes, no matter how hard you try or how much code you read.
December 18, 2012
