Recording Web Application Errors | Experience vs Perceived Experience

UserView Monitoring video is more than a perceived user experience metric, it is the most direct record of user experience performance in the web application monitoring market today. As a result, time and dollars can be invested targeting optimization efforts that you can see will improve your bottom line.

When web application errors occur, saving time, effectively communicating with your team, and seeing the web application error from the user’s view reduces the impact of the error and provides a more direct view of optimizing web applications for the future.

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Website Monitoring Video Capture and Webpage Speed | Webmetrics Video

Webpage speed, as the end-all and be-all of website monitoring performance webmetrics, breaks down when you actually consider the details of your website speed from a user’s view. And by user’s view, we mean website monitoring at the next level – an actual video that your website monitoring solution provides showing your website load in a browser.

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User Experience Monitoring in the Age of Video | User Experience Video

User Experience Video: Using Active Website Monitoring Video Capture

Is your website monitoring data so detailed its like watching a user experience video of website monitoring? If not, then its time to look at an industry-first innovation that tells the full story, website monitoring that captures a user experience video – rather than just data – about your website’s performance. See this user’s view yourself, in the aptly named UserView Monitoring.

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Web Application Monitoring with Video Capture: Aligning with User Goals

Do you have a true user’s view of your web application performance when an error occurs? Because if you don’t have web application monitoring with video capture — if all you see when an error occurs is an error code — then you’re in trouble.

If every web application monitoring error diagnostic is based on reading web application code — and not seeing an actual video of the web application at the time of the error, then you are not seeing your customers’ experience of your web application – and that’s a problem. If you aren’t viewing a web application performance video you aren’t seeing your web application through your user’s eyes, no matter how hard you try or how much code you read.

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Announcing UserView Monitoring with Video Capture | Web Application Monitoring

Announcing UserView Video Monitoring – Web Application Monitoring with Video Capture:
A user’s view video of web application errors, diagnostics, and performance

Minneapolis, Minnesota – Dec. 13, 2012 – Dotcom-Monitor, (www.Dotcom-Monitor.com), announces an industry-first with the launch of UserView Monitoring™ Video Capture (UserView Video) , a browser-based monitoring service that records a video of a web application transaction, measures performance, captures errors, and provides diagnostics all on the same screen.

“When web applications have errors UserView Video captures a user’s view video of the error – as it is occurring – that is paired with an interactive waterfall chart displaying details of the web pages’ code performance. It’s the fastest way available to diagnose web application errors minimizing downtime. You don’t have to guess about what to fix, or what website users are experiencing. The web operations team can simultaneously see the network data and a video of the user’s experience, so finding the problem that users experience is faster.” noted Vadim Mazo, CTO.

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Lack of Black Friday Website Outages Sign of Middle Age? – 2012 Recap

Could a lack of Black Friday website outages in 2012 indicate a middle age for e-commerce? At this point during the holiday season of Black Friday 2012 and Cyber Monday 2012 online retail websites are more stable, but slower, and have increased in size, according to our monitoring and data we’ve seen. Moreover, these same websites are increasingly composed of a family of third-party hosted elements, that are “cooler” but are often less stable than the website itself. While 2012 didn’t see Black Friday website outages in the manner of 2011, there is an apparent e-commerce shift, perhaps indicative of a middle age.

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Stopping Black Friday Outages, Before They Start – Part 3 – Downtime

Better prepared. Get a monitoring service that conducts automatic trace route diagnostics when downtime and outages occur. And lets dream a little here…won’t it be cool if a website monitoring service took a video of the error and you could play it back so you could see what your user’s experienced? Website monitoring with video capture of downtime errors…so 2013 sounding, isn’t it? Or is it?

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Stopping Black Friday Outages, Before They Start – Part 2 – DNS & HTML

The big day came and you had the high ground, your website was great, you even had some good, cheap monitoring in place, but oops…it turns out that monitoring was a little too cheap. It turns out your “hey, this is cheap” website monitoring service cached the Domain Name Server (DNS) process. You had a DNS issue and you didn’t know it …but your customers did.

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Stopping Black Friday Outages, Before They Start – Part 1 – Web Apps

For some online retailers the post Black Thursday eve, post Black Friday, post Cyber Monday analysis will be a time of joy and dreaming about a repeat in Black Friday 2013. For others it will be a tired “it was a perfect storm” excuse and finger pointing starting on Tuesday morning Nov. 27, 212. Why? Because invariably there are going to be websites that crash and burn during these peak days in the Black Friday 2012 online retail season. So, lets jump ahead, Back to the Future-style, and provide a few advance diagnostics that these soon-to-be, crash-and-burn online retail websites could have done in 5-minutes to save their 2012 seasons – before the big online shopping days actually arrive.

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Black Friday 2012 Website Outage Watch – Minnesota Online Retailers

Dotcom-Monitor is currently monitoring the 12 Minnesota online retailers that ranked in the Internet Retailer 500 list in 2011. The website monitoring platform is currently aggregating information on Minnesota online retailers webpage speed, uptime / downtime, and details on the page element performance. Website homepages are being tested via an Internet Explorer browser running full page renders every 15 minutes from nine North American locations. These tests will not only provide a baseline for Minnesota’s top online retailers, but will also provide Dotcom-Monitor the data and analytics to pinpoint issues that occur on these Minnesota online company websites in relation to Black Friday, the Holiday Season and the increased traffic and server stress that will ensue.

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Black Friday Looms – Free Website Performance Test & Uptime Monitoring

Black Thursday Eve, Black Friday, and Cyber Monday, are here and web sales are expected to increase up to 18% this holiday shopping season compared to 2011, according to ComScore. Last year’s online retail holiday sales were $37.2 billion. Unfortunately, some website owners will discover that their website’s speed and performance does not meet customer expectations and they’ll miss out on their piece of the web sale pie.

So, with pressure on e-commerce websites to perform, web operation personnel are tasked to make websites look great and handle the stress points of added holiday traffic. Moreover, 2011-2012 has seen an explosion in the use third-party apps such as widgets, social media buttons, and third party icons that impact website speed and performance.

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