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Category: Website Uptime

Getting to the Core of Website Uptime – Part 1

Website Uptime isn’t a Condition, it’s a Calculation

Central to service level agreement (SLA) reports is the concept of website “uptime.” However, what exactly is uptime? Website uptime, in the recent past was often narrowly defined as the working vs. non-working condition of a web server, ie web server uptime. More recently, we have worked with many organizations that are carefully defining the details of website uptime vs. downtime, by taking into account variables like network uptime, server uptime, web application uptime, or website uptime, has become critical.

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March 8, 2013

Website Monitoring: Improve Customer Conversion and Retention

If your business relies upon e-commerce or online marketing channels to attract customers, it is important that you consider the impact poor website performance can have on your business. At a recent Velocity Conference, Eric Schurman (Microsoft) and Jake Brutlag (Google) presented; “Users who experience a 2-second site slowdown make almost 2% fewer queries, click 3.75% less often, and report being significantly less satisfied with their overall experience.”

With both revenue and customer satisfaction on the line, monitoring the performance, availability and effectiveness of your website is critical. Manually-based website monitoring is not an option. It’s costly, time-intensive, and inconsistent.

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February 14, 2013

Vimeo Website Down – Dotcom-Monitor Verified Vimeo Website Outage

Vimeo Website Down – At approximately 1:30pm CST on 01/16/2013 Dotcom-Monitor began sending alerts to its clients regarding Vimeo webpage elements timing out. Vimeo, is a U.S.-based video-sharing website on which users can upload, share and view videos. Dotcom-Monitor testing verified intermittent connection Vimeo outages occurring from worldwide locations. Dotcom-Monitor captured a video of the Vimeo outage homepage error (note the 5-second domain name server (DNS) load time) using its UserView Monitoring – Video Capture Technology.

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January 16, 2013

Stopping Black Friday Outages, Before They Start – Part 3 – Downtime

Better prepared. Get a monitoring service that conducts automatic trace route diagnostics when downtime and outages occur. And lets dream a little here…won’t it be cool if a website monitoring service took a video of the error and you could play it back so you could see what your user’s experienced? Website monitoring with video capture of downtime errors…so 2013 sounding, isn’t it? Or is it?

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November 20, 2012

Presidential Election Website Performance and Uptime – Romney vs Obama

As the Nov. 6, 2012 Election Day nears the two presidential hopefuls are in a close standoff. This year, even more than in year’s past a candidate’s website play an important role in presenting the candidates views and as a fundraising conduit. Dotcom-Monitor has been tracking both candidates’ websites MittRomney.com and BarackObama.com for uptime and performance. After all, if the candidate’s website isn’t up, or isn’t performing well it neither presents the candidates views, nor raises funds. We monitored both sites in 15-minute increments from eight USA-only locations using Internet Explorer, non-cached, starting on October 26th 2:30 pm CST. We present our presidential election website performance findings to-date here on Oct. 30, 2012. We will provide updates on the websites’ performance over the next few days as the race continues to intensify.

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October 30, 2012

Hurricane Sandy hits NYC data centers, Datagram website servers down

Hurricane Sandy hits New York City, power shut off in lower Manhattan, websites without redundant servers go down. According to several news reports, websites for the United Nations, Buzzfeed, Gawker, Gizmodo, the Huffington Post, Daily Kos, Bloomberg news and Livestream went down. NYC-based Hosting and Internet Services Provider Datagram is among those affected.

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October 30, 2012

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