Author: Jacob Hall

Network Services Monitoring

Top 13 Site Reliability Engineer (SRE) Tools

The role and responsibilities of a site reliability engineer (SRE) may vary depending on the size of the organization, and as such, so do site reliability engineer tools. For the most part, a site reliability engineer is focused on multiple tasks and projects at one time, so for most SREs,

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SRE incident management
Network Services Monitoring

SRE Incident Management: Overview, Techniques, and Tools

In the world of a site reliability engineer (SRE), failure is not only an option, but also expected. Systems, web applications, servers, devices, etc., are all prone to performance issues and unexpected outages at some point. It is an unavoidable fact. These unexpected failures can lead to huge revenue losses,

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Network Services Monitoring

Monitoring Distributed Systems

There was a time when standing up a website or application was simple and straightforward and not the complex networks they are today. Web developers or administrators did not have to worry or even consider the complexity of distributed systems of today. The recipe was straightforward. Do you have a

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SRE principles
Network Services Monitoring

SRE Principles: The 7 Fundamental Rules

In one of our previous articles, we discussed what an SRE is, what they do, and some of the common responsibilities that a typical SRE may have, like supporting operations, dealing with trouble tickets and incident response, and general system monitoring and observability. In this article, we will take a

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Network Services Monitoring

What is a Site Reliability Engineer (SRE)?

A site reliability engineer, or SRE, is a role that that encompasses aspects of both software engineering and operations/infrastructure. It also encompasses a strategy and set of practices and principles across service offerings and is closely tied to DevOps and operations. The term site reliability engineering first came into existence

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internal applications
Performance Tech Tips

Internal Applications: Monitoring from Behind Your Firewall

As companies decide whether or not to move ahead with an “everything in the cloud” strategy for providing consumer-facing applications, enterprise applications are also getting a new shape with web-based applications to support internal business operations. These applications live inside the private network of the organization and often have role-based

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email spam
Performance Tech Tips

DNS Blacklist Monitoring: Protect Your Company’s Reputation

Did you know that around 306 billion emails have been sent globally every day in 2020 and about 45 percent of all emails received are spam.  Even more surprisingly, websites that are marked as spam on email portals lose 95 percent of their traffic.  Email servers tend to blacklist certain IDs

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ssl certificate
Performance Tech Tips

The Importance of Monitoring SSL Certificates

Secure Sockets Layer, or SSL, is a global security standard technology that is being adopted by a number of different organizations across the globe. Essentially, SSLs are small data files containing a cryptographic key. This key carries important information about the organization using it. Around 600,000 websites have installed SSL

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SLA_service level agreement
Performance Tech Tips

SLA Compliance for SaaS Businesses

SaaS businesses are built upon the simplicity of computing, storage, and networking they provide to their users. Web and mobile applications provided by SaaS businesses are meant to be straight forward to consume for users.  However, it’s important to deliver an excellent experience to your users who rely heavily on

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saas
Web App Functionality

Challenges and Best Practices for Monitoring SaaS-based Businesses

SaaS-based businesses are on the rise more than ever.  Old businesses are rushing to turn their legacy software into SaaS-based solutions and new businesses are popping up offering SaaS-based solutions to everything imaginable.  SaaS-based solutions are made up of multi-layered complex architecture with both internal and external components that require

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