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INTERNATIONAL ERROR NOTIFICATION SETUP: I am from outside the United States. How do I enter a pager/phone number for receiving error notifications?
HTTP AND HTTPS MONITORING: How do you monitor HTTP and HTTPS servers??
DIFFERENCES BETWEEN A FREE TRIAL AND FULL MEMBER ACCOUNT: What is the difference between the Free 30-day trial and a Full Member Account?
REPORTING: What kind of reporting does Dotcom-Monitor provide?
ERROR NOTIFICATION OPTIONS: How does Dotcom-Monitor send alerts if there is a website error, or error on any other type of monitored Device?
CUSTOMIZATION: Beyond the standard options, what kind of customization can Dotcom-Monitor provide?
CUSTOMIZATION, ERROR ALERTS: How do I use the email gateway on my cell phone to receive notifications?
MANAGING/POSTPONING ERROR ALERTS AND UPTIME ALERTS: How do I know my website or other monitored Device is operating correctly again?
NOTIFICATION GROUPS FOR ALERTS AND REPORTS: Can multiple notification addresses be used in the event of site failure?
MONITORING WEBPAGE HTML KEYWORDS: How do I check for specific HTML keywords on a webpage to ensure webpage content is displaying properly?
POSTPONING MONITORING DURING ROUTINE MAINTENANCE: Is there are a way to postpone monitoring during periods of server maintenence and other periods of expected unavailability?
ALERT VERIFICATION PROCESS: What steps are taken to avoid "false alerts" and to verify that a problem is actually a problem and not just a temporary internet connection problem on the network?
USING TRACEROUTES FOR ERROR TROUBLESHOOTING: Why is a Traceroute automatically conducted if an error is detected?
CUSTOMIZING THE FREQUENCY OF ERROR ALERTS: How do I set an Error Notification so an Alert is only sent one time when an error condition starts and then again once when the error condition is solved, not for the entire period of time that the error is occuring?
MONITORING COMPLEX AND DYNAMIC WEBSITES: Can your system be configured to navigate inside complex websites that require authentication and have dynamic content?
MONITORING A WEBSITE THAT INCLUDES SECURITY QUESTIONS: Can we set up monitoring that includes a login to a site that includes several known security questions and answers and run a pre-defined transaction. ?
WEBLOAD STRESS TEST RANDOMIZING STEPS: Is there a way to randomize the steps within a Device for Webload Stress Testing?
WEBLOAD STRESS TEST INSTRUCTIONS AND PRICING: Where is information about the cost of a Dotcom-Monitor Webload Sress Test and setup instructions for a Webload Stress Test ?
WEBLOAD STRESS TEST: Is there a free trial and how do I ensure my web load stress test is properly set up?
REPORTS: Where can I find detailed information on reports?
DNS TRACE: How do I conduct and view a real time DNS trace?
FULLPAGE DOWNLOAD: What is the Fullpage Download option, how can I use it, and what is its cost?
DEVICES AND TASKS: What's the difference between a monitored Device and a monitoring Task?
PRICING: Where can I find pricing information?
ACCOUNT MANAGEMENT ADDING/CHANGING USERS: How do I add additional users and user levels -- such as Super, Power, Viewer, or Inactive -- to my account?
CHANGING AN ACCOUNT PACKAGE: How do I change my account service package?
FILTERS: What are Filters, or how do set up a Error Filter for a Device?
OWNER DEVICE: What is an Owner Device and why should I associate a Device with an Owner Device?
ONE TASK, ERROR FILTER: If there is only one Task within a Device, how will the Error Filter "Error detected in more then XXX task" effect my notifications?
MAX. DATA DOWNLOAD: What is the maximum amount of data that can be downloaded for monitoring purposes?
EMAIL SERVER MONITORING: What methods are used to monitor both incoming and outgoing email server status?
REPORTS, REALTIME AND RAW DATA: What options are there for realtime and raw data for reporting purposes?
DOWNTIME CALCULATION: How is downtime percentage calculated?
LENGTH OF DATA STORAGE: How long is the data available for reports?
MONITORING LOCATION DATA CENTERS: What data center tier level are Dotcom-Monitor monitoring agents?
MONITORING LOCATIONS: Where are the Dotcom-Monitor monitoring agents locations and what worldwide Internet backbones do they monitor?
HTTP, IFRAME MONITORING: Can I setup monitoring that will fetch a webpage and also fetch the iFrame content and verify a keyword?
CLIENT CERTIFICATES: Can client certificates be installed for secure websites?
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